News & Events

The Bluestone Way

Jon enjoyed a terrific week with front line staff at the UK’s best short break destination, Bluestone in Pembrokeshire. Focusing on guest engagement, service excellence and tiny noticeable things, the teams are well placed to enhance their enviable reputation for giving guests a superb holiday experience.

Princess at Heathrow!

Princess Cruises invited Jon to speak at their senior management conference at Heathrow. Based on the theme ‘Speed of Trust’ Jon’s presentation sped along, aligned with Steven Covey’s book of the same name. Delightful group of people and super feedback (see testimonials).

AMEC drill down

Aberdeen was the venue for AMEC’s leadership development forum and Jon focused on engagement, values and change management as his key themes. Penguins on melting icebergs also featured! Great day, great location, great company.

Babcock brilliance

Working with the members of Babcock International’s London Fire Brigade training team, Jon delivered an address to their annual conference in London focusing on customer and leadership excellence. He did not have to rescued.

Only at the Berkeley

As one of London’s, and possibly the world’s, finest luxury hotels, The Berkeley defines ‘Exquisite Innovation’. Jon worked with the hotel’s leadership team for a 2-day workshop ‘off-site’ focusing on leadership excellence. A really fabulous group of people.

Credit where credit is due

Atradius is one of the world’s largest credit insurers and Jon worked with members of the European leadership team  at the fabulous offices of Inch & Co in the City of London (directly overlooking Tower Bridge and the Tower of London). Spectacular view, spectacular people.

Should’ve Gone To…

30 years ago Specsavers was founded and today the UK retail environment would be very strange without what has become a sensational business success. Jon has been working with the Specsavers Optometry team to develop further customer / patient engagement skills.

Cunningham Lindsey United

International loss adjusters Cunningham Lindsey hired Jon for their leadership meeting in the dreamy environment of Manchester United’s Old Trafford football ground. The workshop was on the subject of inspiring leadership engagement and delivery of exceptional customer service. What’s more, it came on the day after the terrible storm and flooding led to a number of significant issues requiring immediate responses from members of the team. A very valuable lesson in disaster response!

Step Forward with Clarks

Clarks’ UK retail team hired Jon to deliver a session with the title ‘Great Conversations’ in the fabulous surroundings of Bristol Zoo. One or two uplifting video clips helped to set the scene whilst a further focus on delivery of authentic and personal discussion was very well received.

Anchored in Bradford

Terrific session with the Anchor team in Bradford at their Finance Team development day. Anchor’s refreshingly open and authentically thoughtful and caring approach to their care home operations is a real credit to them and their finance team seemed to enormously enjoy the ‘Be the Best That You Can Be’ session provided by Jon.