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Lead. Change. Inspire
Values, principles & ethics – the foundations
How & why to boost engagement
Goal setting imperatives
The power of positive language
Kotter’s 8 phase approach
The 3 levers of change
How to save £100,000
The rule of 19,60,21
The small stuff is the big stuff
TNT and WOW
The 3 Rings Model
Why ‘satisfaction guaranteed’ sucks